Frequently Asked Questions

Everything you need to know about your Perry Ellis shopping experience.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Final sale items are not eligible for return.

Do you offer international shipping?

Yes, Perry Ellis ships to many countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.

How do I determine my correct size?

Each product page features a detailed Size Guide to help you find the perfect fit. We provide measurements for chest, waist, and sleeve length to ensure accuracy.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay.

Can I cancel or modify my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel an order within 30 minutes of placement; after that, we are unable to make changes.